Privacy Policy
Privacy Policy
Motio, Inc. (“Motio”, “we”, “our”, and “us”) have a commitment to safeguard the privacy of information entrusted to us and value the trust of our existing and prospective business relations. This Privacy Policy describes how we collect, retain, use, disclose, and safeguard personal information about you when you use our websites (“Sites”) and services (“Services”), in accordance with applicable law. Motio is the data controller and responsible for deciding how we use and hold your personal information.
Collection and Sources of Personal Information
When you use our Sites or Services, or when you register as a Member or Guest, we may collect information that identifies, relates to, or could reasonably be linked to you or another an identifiable person or household (“Personal Information”), including:
- Personal Details and Contact Information: Name, mailing address, e-mail address, telephone and fax details, signature;
- Professional Affiliations: Business name, professional title, industry, business address;
- Financial Information: Payment card number and details, bank account number and details;
- Technical Data: Internet Protocol (IP) address, browser type and version, operating system, other device information, webpages you visit and links/features you interact with;
- Operational Data: Transaction amount and details, supplier information, credentials to online services and platforms; and
- Any further information required for credit verification, compliance/ethics checks, or customer due diligence.
We may collect Personal Information in various ways and from various sources, including:
- when you interact with one of our Sites;
- when you register as a Member or Guest;
- when you enter Motio-sponsored or -affiliated promotions or sweepstakes;
- when you enter into a transaction or contractual arrangement with us;
- when you participate in our programs or activities;
- when you provide information at industry events and trade shows;
- when you visit our facilities or we visit you at your offices;
- when you contact our customers services; or
- in connection with your inquiries and communications with us.
Note that Motio may combine Personal Information about you from various sources, for example combining Personal Information we have collected directly from you with Personal Information we obtain from business partners or other third parties.
Use of Personal Information
We may use your Personal Information for legitimate business purposes, including:
- To provide the Services to you.
- To enhance, improve, and modify our current products or Services and develop new products and Services.
- To respond to your inquiries and fulfill your requests, for example, when you send us questions, suggestions, or when you request to book a demo or a quote or other information about our Services.
- To execute agreements with customers, suppliers, and business partners, including required screening activities (e.g., for access to our premises or systems, credit verification, compliance/ethics checks, customer due diligence).
- To complete your transactions and provide you with related customer service.
- To send administrative information to you, such as changes to our terms, conditions, and policies.
- To allow you to send messages to another person, if you choose to do so.
- To send you marketing related emails with information about our Services, new products, and other news about Motio. We will only engage in this activity with your consent or where we have a legitimate interest.
- To determine the effectiveness of our promotional campaigns and adapt our campaigns to the needs and interests of our users.
- To and better understand how our Sites and Services are used, so that we can improve the Sites and Services.
- To better understand you and your preferences, so that we can personalize our interactions with you and provide you with information, content, and/or offers tailored to your interests.
- For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements.
- For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
- To comply with our legal obligations (including under laws outside your country of residence), comply with valid legal process, and respond to requests from public and government authorities (including authorities outside your country of residence).
- To enforce our terms under the Terms of Use, this Privacy Policy, and other contracts to which we are a party and protect our rights, privacy, safety, and property, and/or that of our affiliates, employees, you, or others.
- To facilitate a reorganization, bankruptcy, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock.
Legal Basis for Processing
We process your Personal Information only where we have a legal basis for doing so. That legal basis may be:
- Where we have your consent;
- Where processing is necessary to manage our contractual relationship with you;
- Where processing is necessary to comply with a legal obligation; or
- Where we or a third party have a legitimate interest, and your interests and fundamental rights do not override that interest.
To Whom We Disclose Your Personal Information
We may disclose your Personal Information to certain third parties, including:
- Service providers who fulfill certain necessary functions for our business (e.g., website hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, HR services & payroll).
- Business partners who work with or on behalf of Motio to help communicate with you about offers from Motio and our affiliates. These business partners are bound by confidentiality agreements to protect your Personal Information and prohibited from further disclosing your Personal Information or using it for purposes outside of the Motio partnership.
- Law enforcement, governmental authorities, or other third parties as necessary to comply with our legal obligations; respond to subpoenas, court orders, or other legal process; establish or exercise our legal rights; defend against legal claims; enforce our terms; and protect our rights, privacy, safety, and property, and/or that of our affiliates, employees, you, or others.
- Law enforcement, governmental authorities, or other third parties as necessary to reasonably investigate, prevent, or take action related to illegal activities, suspected fraud, or situations involving potential threat to the safety or wellbeing of any person.
- A related business entity (e.g., acquirer, advisor) in the event of any reorganization, bankruptcy, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock. In such event, Motio will notify you before your Personal Information is transferred and becomes subject to a different privacy policy.
We do not rent, sell, trade, or disclose your Personal Information to third parties for cross-context behavioral advertising purposes.
Cookies
We use first-party and third-party cookies, web beacons, and other similar tracking tools on our Sites. Cookies are short strings of text sent between a web server and web browser whenever an individual accesses a website. They typically contain information like the cookie name, a unique identification number, an expiration date, and domain name information. Cookies can either be “session cookies” which generally last for only one visit and are automatically deleted thereafter, and “persistent cookies” which last for multiple visits and sometimes survive until manually cleared by the user or an event. They can also be either “first-party” which are cookies owned and operated by Motio, or “third-party” which are cookies owned and operated by a third-party entity (e.g., one of our business or marketing partners) and therefore controlled by that third party’s privacy policy rather than this Privacy Policy. We use first- and third-party session and persistent cookies to analyze traffic data on our Sites (e.g., number of visitors, pages viewed), make improvements based on that data (e.g., move features around), personalize or improve your experience on our Sites (e.g., save you the trouble of retyping your information), and identify personalized Services that may be of interest to you.
We also use third-party analytics services like Google Analytics to analyze traffic data on our Sites. These services may collect information like your device’s operating system, browser type, IP address, and the website you visited immediately before ours and may additionally track your clickthrough data on our Sites.
Security Measures
Motio has implemented administrative, physical, and technical security processes to protect your Personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction. That said, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
Data Retention
We will not retain your Personal Information for longer than is necessary and permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Change of Purpose
We will only use your Personal Information for the purposes outlined in this Privacy Policy. If we need to use your Personal Information for a new purpose not yet disclosed in this Privacy Policy, we will notify you of this new purpose; explain the legal basis which allows us to process in the new manner; and, to the extent required by applicable law, seek your consent.
Communication Preferences
We may send you certain communications relating to the Service, such as service announcements, administrative messages, and the Motio Newsletter. If you do not want to receive these communications, you can opt out of receiving them by clicking the Unsubscribe link in the email or by updating your communication preferences in My Account Information.
Your Privacy Rights
Depending on your state or country of residence, you may be entitled to certain privacy rights with respect to your Personal Information, including but not limited to:
- Right to Know: you may have the right to request confirmation from us about whether we collect any of your Personal Information, and if so, to request information about what Personal Information we have collected, the purpose of our collection, the sources of Personal Information, with whom we have disclosed your Personal Information, and for what purpose it was disclosed.
- Right to Access: you may have the right to obtain a copy of any Personal Information we collect and process about you.
- Right to Opt-Out: you may have the right to opt-out of our sale or sharing of your Personal Information for the purposes of cross-context behavioral advertising or profiling. To exercise this right, you can click Do Not Sell or Share My Personal Information. Subject to certain exemptions, you may also have the right to opt-out of our use of your Sensitive Personal Information (e.g., gender, age, race, religion) for certain business purposes and limit it to only those purposes necessary to provide the Services. To exercise this right, you can click Limit the Use of My Sensitive Personal Information
- Right to Portability: under certain circumstances, you may have the right to right to ask us to provide you with your Personal Information, in a structured, commonly used, and machine-readable format and the right to transmit that Personal Information to another entity without hindrance from us.
- Right to Correction: you may have the right to request that we correct inaccurate Personal Information about you or, depending on the purposes of processing, supplement incomplete Personal Information about you. Please note that we may not accommodate a request to change Personal Information if we believe doing so would violate any law, legal requirement, or rights of another person, or cause the information to be incorrect.
- Right to Deletion: subject to certain exemptions, you may have the right to ask us to delete any Personal Information about you that we have collected. Please note that this may impact your ability to use our products or Services. Please also note that we may need to retain certain Personal Information even after your deletion request for our own legal compliance, recordkeeping purposes, and/or to complete any transactions you began prior to requesting deletion.
- Right to Restrict or Object to Processing: under certain circumstances, you may have the right to ask us to restrict the processing of your Personal Information, or object to our processing of your Personal Information altogether. If you have a right to restrict processing and exercise it, the applicable Personal Information will be marked as such and may only be processed by us for certain necessary business purposes. If you have a right to object to processing altogether and exercise it—which generally applies when we collect your Personal Information for profiling purposes to better understand your interests in our Services or for direct marketing—we will no longer process your Personal Information for those purposes. Note that the right to object may not exist if processing your Personal Information is necessary to enter or perform a contract already in place.
- Right to Withdraw Consent: to the extent our processing of your Personal Information is based upon your consent, you may withdraw your consent at any time with future effect. A withdrawal of consent will not affect the lawfulness of processing prior to withdrawal.
- Right to Be Free from Discrimination: you may have the right to not be discriminated against by us (e.g., by providing you with different prices or services) for exercising your consumer privacy rights.
Again, your specific rights depend on your specific state or country of residence. To the extent one or more of these rights apply to you, you can exercise them by emailing us at website-privacy-policy-inquiry (AT) motio.com with the Subject Line “Motio – Privacy Rights Request” or using our Privacy Rights Request Form
For your protection, we may only facilitate privacy rights requests on Personal Information associated with the particular email address you use to submit the request. We may also require certain additional information from you to verify your identity and right to manage the Personal Information at issue, as well as to understand or clarify the scope of your request. This is done to protect your privacy and maintain security.
We may decline to process privacy rights requests where we determine the right does not apply to the individual or where the request is frivolous, unreasonably repetitive, burdensome, extremely impractical, or risks the privacy or impact the rights of others. Under applicable state or country law, if we decide to decline your request, you may have the right to appeal our decision and you can exercise that right to appeal by emailing us at website-privacy-policy-inquiry (AT) motio.com. You may also have the right to request appeal from your country of residence’s data protection supervisory authority, and we can provide those details to you upon request.
Jurisdiction and Cross-Border Transfer
Your Personal Information may be collected or processed by, and transferred to, Motio facilities in the United States, United Kingdom, Canada, and other countries where Motio does business. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. By using the Services, you consent to the transfer of your Personal Information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from and even less stringent than those of your country.
Linked Websites
We may provide links to third-party sites or applications. Since we do not control these third-party websites or applications, this Privacy Policy does not apply to them or their data collection, use, disclosure, or security policies or practices. We encourage you to review the privacy polices posted on these (and all) third-party websites and applications. Motio is not responsible for the privacy polices or practices of websites and services controlled by companies or organizations other than Motio. The inclusion of a link on the Sites or Services does not imply our approval or endorsement of the linked website or service.
In addition, we are not responsible for the data collection, use, disclosure, or security policies or practices of other organizations, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the apps or our social media pages.
Modifications to This Privacy Policy
We reserve the right to change, modify, or update this Privacy Policy at any time for any reason. The “Last Updated” date at the bottom of this Privacy Policy indicates when the Privacy Policy was last revised. Changes become effective on that Last Updated date, and your continued use of the Sites or Services after this date indicates your acceptance of the revised Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy, please contact us by emailing website-privacy-policy-inquiry (AT) motio.com or completing the Contact Us Form. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
If you would like to exercise one of your applicable privacy rights, please contact us via email with the Subject Line “Motio – Privacy Rights Request” or use our Privacy Rights Request Form , and we will endeavor to address your concerns.
Last Updated: [January 3, 2025]
