← All customer stories
Case study · Cognos

When the release team stopped being the bottleneck.

How a global specialty insurer unblocked Cognos deployments across its UK, India, and US teams.

A global specialty and casualty insurer and reinsurer, writing 30+ lines of business
RWProfessional headshot
Richard Wylde
Cognos Analyst, Data Warehouse Team, Catlin
2 → many
people empowered to promote content safely
6 hubs
underwriting teams across the globe
Automated
testing safeguards accuracy before production
The challenge

After moving from Business Objects to IBM Cognos, Catlin's BI environment grew fast, serving 2,400+ staff across six underwriting hubs, with development split across the UK, India, and the US. But only two people in the entire organization were authorized to promote content from development to QA to production, creating a severe bottleneck. In a highly regulated insurance industry, quality and accuracy couldn't be compromised, yet QA checks on offshore development were slowing every release.

The solution

Catlin implemented Motio (delivered by Motio partner Aramar in the UK) for self-service promotion, version control, and automated testing. Every promoted asset could be traced to who promoted it, when, and which version. Automated regression testing controlled the quality of development work, and any asset could be safely reverted to a previous version.

We could not manage our environment without MotioCI. Motio has met the needed results for the BI team like versioning and deployment.

Richard Wylde · Cognos Analyst, Data Warehouse Team, Catlin
The results
The release team is no longer the bottleneck, more Cognos users promote content under governance
Reduced development and release time across dispersed teams
Automated testing cut the errors reaching end-users, and the support load that followed
Greater confidence in BI accuracy and improved end-user satisfaction

MotioCI is fully integrated with IBM Cognos and, most importantly, the release team is no longer the bottleneck. Processes are going smoothly.

Richard Wylde · Cognos Analyst, Data Warehouse Team, Catlin

See what Motio can do for your Cognos team.

Book a Demo →More stories